When contacting us you will speak with an experienced person who has intimate knowledge of all our luxury villas as well as of what each of our destinations in Bali has to offer. By understanding your needs and expectations, we will be able to propose you the most suitable options that really meet your holidays’ criteria.
Think of us as your Personal Travel Assistant, and you will really enjoy the safety and comfort of being able to reach us at all times. Our role is to respond to your requests, anticipate your other needs and, in time, get to know your tastes and preferences.
We will handle every planning aspect of your holiday and can tailor all of the travel, staffing and logistical aspects to your specifications, ensuring that everything will be ready, just as you asked, by the time you are met by your Concierge upon arrival at your destination.
Right after your villa booking is confirmed, you will receive a Balinesia Guest Preferences form, where you can let us know of everything that you would like us to arrange before your arrival. There is practically no limit to what we can arrange for you. From luxury rental vehicles to beauty treatments and personal trainers, or a birthday party for that special day of your daughter! Below is a list of services we usually arrange for our guests, but if your wish is not on the list, don’t be afraid to ask!
Private Chef and Host services
Pre-arrival shopping services
Massage and beauty treatments
Personal trainers & Yoga classes
Personal security services
Gourmet food and wine supply
Our concierge will meet you at your point of arrival in Bali and escort you to the villa. Once you have settled in, he/she will be on hand at all times of the day to assist you with everything you may need.
You will never feel alone during your stay with us, except when you want to, of course.
Our concierge staff are locals in the resorts, often having spent all their lives there. They are chosen not only for their intimate knowledge of the resort, but also for their ability to identify interesting events and activities for each guest and they are encouraged to be proactive.
Let us know what kind of activities you like and allow us the pleasure of giving you some options.